All State Police Equipment offers a "no hassle" return policy. If the item was purchased online, you may return it to us by mail* or at the store within 15 days of purchase.
All products must be in its original packaging, with your receipt and a Return Authorization Number. Items must be in new and resalable condition. After 7 days a restocking fee of 20% will be charged. After 60 days, items may not be returned.
All products that are being returned must have a Return Authorization Number. Please call 1-909-596-2470 to obtain an RA number.
For safety reasons we do not accept returns on
- Impact and Rifle plates
- Special orders
- Personalized Items
Product Warranty / Guarantee
PRODUCTS UNDER MANUFACTURER WARRANTY SHOULD BE RETURNED TO THE MANUFACTURER AS PER THEIR INSTRUCTIONS.
If you believe your product is defective, please contact the manufacturer directly – as most manufacturers provide a factory direct warranty with their products. All State Police Equipment is not authorized to diagnose a problem or determine if a product is under warranty.
Items not covered by the manufacturer's warranty may be returned (with proof of purchase) on an inspection basis only.
If you are requesting a refund, the refund will be issued in the same method of payment that was used to purchase the merchandise. If the item was a gift and the recipient is returning the item for a refund, only an “All State Police” STORE CREDIT will be issued.
All State Police Equipment Customer Returns
2821 Metropolitan Place
Pomona, CA -91750
* MUST GET A RETURN AUTHORIZATION NUMBER FIRST AND MUST HAVE TRACKING AND INSURANCE ON THE RETURN PACKAGE .